Return & Shipping Policy

We ship most items via UPS unless otherwise noted or less than 1 pound in weight.  Please be aware that UPS and FedEx do not ship to PO boxes.  If you include a PO box in your address items will be shipped via USPS.

Currently we only ship to locations within the United States.  Items over $50 apply for free shipping.

All items on our web site have a 30 day return policy.  For any return please contact us via or phone to explain the problem and why you wish to return or exchange the item.  We do not accept returns without being contacted first. Shipping is non-refundable and items purchased with free shipping will have actual shipping charges deducted from refunded amount. All contents originally in package (instruction manual, warranty card, accessories, etc.) must be within the package and within factory box.  Any product returned with missing items will have the full retail value of that item deducted from the amount refunded.

If an item is defective please notify us right away so we may arrange for a replacement or refund of that item.

Non-returnable items:

  • Any item without original packaging
  • All software (sewing software, embroidery software, etc.)
  • Any special ordered items
  • Any item for a sewing machine that requires your input on sewing machine make and model
  • All thread

Note:  Sewing machines are not for “commercial” or “industrial” use unless clearly stated.   Any machine that shows signs of abuse or commercial use will void warranties and cannot be returned.

Please be aware that by ordering from Cornerstone Sew and Vac, from our website, or over the phone you are acknowledging that you are aware of our return policy and understand it. Cornerstone Sew and Vac reserves the right to amend this policy at any time.

Cornerstone Sew and Vac is not responsible for any typographical errors related to a products price, and reserves the right to change a products price at any time.

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